Privacy Policy
srgply.com | Rajkripal Exim Pvt Ltd
Last Updated: 12 October 2026
1. Introduction
Welcome to SRGPLY.com (“Website”), operated by Rajkripal Exim Pvt Ltd (“SRG,” “we,” “our,” or “us”).
Founded in 1895, SRG has grown from a timber trading enterprise into one of India’s integrated wood solutions groups. Our business spans timber sourcing, plywood, blockboards, flush doors, manufacturing, and international trade.
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our Website, how we may use and share it, how it may be stored, and the choices available to you regarding your personal information.
By accessing or using our Website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is legally required for a particular activity, we will seek that consent separately as applicable.
2. Information We Collect
We may collect the following categories of information through our Website:
2.1 Information You Provide to Us
When you contact us through a contact form, enquiry form, email, or other available communication channel, you may provide information such as:
- Your name
- Your email address
- Your phone number
- The contents of your enquiry or message
Please provide only information that is relevant to your enquiry. We do not intend to collect personal information that is unnecessary for the purposes described in this Privacy Policy.
2.2 Information Collected Through Website Usage
We use or may use Google Analytics and Google Tag Manager to understand how visitors interact with our Website.
Depending on the tools enabled and their configuration, this may involve collecting information such as:
- ages visited and interactions with website content
- Approximate visit duration and referral sources
- Browser type, device information, and operating system
- IP address or related technical information, subject to the applicable tool’s configuration
- Cookies or similar technologies used for analytics and measurement
The precise information collected depends on our analytics configuration and the settings enabled on the Website.
3. How We Use Your Information
We may use the information we collect for the following purposes, as applicable:
- Responding to enquiries: To answer your questions, respond to product or business enquiries, and communicate with you.
- Business communication: To communicate with customers, prospective customers, suppliers, distributors, and other business contacts.
- Marketing communications: To send information about our products, services, company updates, or other business-related communications where permitted by applicable law and, where required, with your consent.
- Website analytics: To understand Website traffic, evaluate visitor engagement, and improve our Website’s content, functionality, and performance.
- Website administration and security: To maintain the Website, identify technical issues, and help protect against misuse or unauthorised activity.
- Legal compliance: To comply with applicable laws and regulations or respond to lawful requests from competent authorities.
We will not intentionally use your personal information for purposes materially different from those described here without an appropriate legal basis or any additional notice or consent required by law.
4. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to support website functionality and analyse website usage.
Cookies are small files stored on your device that can help a website recognise a browser or remember certain information. Google Analytics may use cookies or similar identifiers to measure visitor interactions and generate website usage reports.
You can manage or delete cookies through your browser settings. Blocking certain cookies may affect how some website features operate.
Where required by applicable law, we will provide appropriate information and obtain consent before using cookies or similar technologies that require consent.
Please note: The specific cookies and tracking technologies used on our Website, their purposes, and their retention periods depend on the tools and settings currently implemented.
5. Google Analytics and Google Tag Manager
We use Google Analytics and Google Tag Manager for website measurement and analytics-related purposes.
Google Analytics can help us understand how visitors use our Website. Google Tag Manager is a tool that helps manage and deploy website tags; the information collected depends on the tags and configurations deployed through it.
These services may process technical information and information about website interactions in accordance with their respective configurations and applicable terms and privacy policies.
For more information, please refer to:
We recommend reviewing these resources to understand how Google describes its processing of information through its services.
6. Marketing Communications
We may use contact information you provide to send business updates, product information, promotional communications, or other marketing messages, subject to applicable law and any consent requirements.
You may opt out of marketing communications at any time by using an unsubscribe option provided in the message, where available, or by contacting us at contact@srgply.com.
Opting out of marketing communications will not necessarily prevent us from sending non-promotional messages that are necessary to respond to your enquiry or maintain an existing business relationship, where permitted by law.
We will respect applicable requirements relating to consent, withdrawal of consent, and marketing communications.
7. How We Share Your Information
We do not intend to sell your personal information as part of our ordinary website operations.
We may disclose personal information in the following circumstances, where applicable:
- Service providers: To third-party providers that help us operate, maintain, analyse, or support our Website and business communications, where they need the information to perform their services.
- Legal requirements: Where disclosure is required by applicable law, regulation, court order, or a lawful request from a competent authority.
- Protection of rights and security: Where reasonably necessary to investigate suspected misuse, protect the Website, or safeguard our legal rights and those of others.
- Business transactions: In connection with a merger, restructuring, acquisition, or transfer of business assets, subject to applicable legal requirements and appropriate safeguards.
Any sharing of personal information will depend on the services we actually use and the circumstances involved. We will not represent that a particular third party receives your information unless that arrangement is in fact in place.
8. International Data Transfers
SRG operates in a business environment that includes international trade, and visitors to our Website may be located in different countries.
Depending on the services used to operate our Website and process enquiries or analytics, personal information may be processed or stored outside the country in which you are located.
Where an international transfer occurs, we will handle it in accordance with applicable legal requirements, including any relevant restrictions, safeguards, or conditions.
The locations in which our Website data is actually stored or processed depend on our hosting arrangements and third-party service configurations.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, managing communications, and complying with applicable legal obligations.
The appropriate retention period may depend on the nature of the information, the purpose of processing, the circumstances of our business relationship, and any applicable legal requirements.
Where personal information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it, subject to applicable legal obligations and legitimate record-retention requirements.
Specific retention periods for enquiry records, marketing contacts, analytics data, and associated technical records may vary.
10. Data Security
We take the protection of personal information seriously and intend to use reasonable measures appropriate to the nature of the information and the risks involved to help protect it against unauthorised access, disclosure, alteration, loss, or misuse.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
The actual technical and organisational safeguards used by our Website and its service providers depend on our current systems and security arrangements.
11. Your Privacy Rights and Choices
Depending on your location and the laws applicable to your personal information, you may have certain rights regarding the information we hold about you.
These may include, where applicable:
- Requesting information about the processing of your personal information.
- Requesting access to, correction of, or deletion of personal information, subject to applicable law.
- Withdrawing consent where processing is based on consent.
- Requesting that certain processing activities be restricted or objecting to them where the applicable law provides such rights.
- Opting out of marketing communications.
- Raising a privacy concern or complaint.
To make a privacy-related request, contact us at contact@srgply.com. Please describe your request clearly so that we can understand and assess it.
We may need to verify your identity before responding to a request. Our response will be subject to applicable legal requirements, including any lawful grounds for retaining or processing information.
12. Children’s Privacy
Our Website is intended for a general audience and is not specifically directed at children.
We do not knowingly seek to collect children’s personal information through our Website beyond what is permitted under applicable law.
If you believe that a child has provided personal information to us in circumstances that require further action, please contact us at contact@srgply.com so that we can review the matter and take appropriate steps where required.
13. Third-Party Websites and Services
Our Website may contain links to third-party websites or services. If you follow such a link, you will be subject to the privacy practices and terms of the relevant third party.
We do not control third-party websites and are not responsible for their privacy policies, content, or practices.
We encourage you to review the privacy policy of any third-party website or service before providing personal information to it.
14. Changes to This Privacy Policy
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a concern about the handling of your personal information, you can contact us using the details below.
We will review privacy-related enquiries and respond in accordance with applicable legal requirements.
